“No Accident Penalties (3 items)” is an additional feature that, in the event of an at-fault road traffic accident, waives the penalty fee for up to 3 damaged elements of the electric vehicle (this does not apply to tires and rims). 

For your convenience, this feature is active. You can deactivate it from the toggle in the app before your trip. 

Important: “No Accident Penalties (3 items)” is only valid if all requirements from the Rules of Use and General Terms and Conditions are met. You can find the full terms and conditions for this feature in the Vehicle Usage Rules. 

For additional information, please contact our Customer Service Center.